7 Important Qualities to Look for in Roofing Companies in Dallas

Construction worker putting the asphalt roofing (shingles) with nail gun on a new frame house

Did you know that there are over 1,600 roofing contractor businesses in Texas? This means that when you’re searching for roof companies, it can quickly become overwhelming when you’re faced with that many choices.

Plus, how can you make sure you’re calling the right person and that you haven’t overlooked someone better? And how do you do this without investing a ton of time into the vetting process?

To help you out, here are 7 important qualities you need to look for when hiring roofing companies in Dallas.

1. Licensed, Bonded, and Insured

In the state of Texas, anyone can call themselves a roofer, even if they’re not trained or licensed. This is why when you look at the directory, you might see wildly varying prices. Those who haven’t gone through proper training and licensing can afford to charge much less than their competitors.

However, your roof is a vital part of your home and you want to make sure the job’s done right. Always opt for roofers who are not only licensed, but also bonded and insured. This ensures that the contractors you’re using know what they’re doing and in case anything happens, you’re not left with the bill.

2. Extensive Experience

A licensed roofer will know what to do. But the fact is, there are things you can’t learn from just training alone. The more years you’ve had on the job, the more adept you’ll be at recognizing problems and giving them the proper fix quickly.

In general, you’ll want to go with roofing companies that have decades of experience. This ensures that you’re getting someone who’s seen all sorts of issues, including yours.

Not only that, but the more years a roofing company’s been in business, the higher the chances that they’ve provided exemplary work throughout the years. It’s tough to remain in business without satisfied repeat customers, so if you see a roofing company that’s been open for decades, that’s always a good sign.

3. Good Reputation

On that note, you should dig deeper and make sure that the roofing company has a good reputation. The internet makes it very easy to do so; just type in the business name and Google will tell you right away what their average rating is from previous customers.

Try to steer clear of ones with average/poor scores; this includes ones with no ratings at all. It’s almost impossible to make every customer 100% happy, so don’t discount a roofer just because they have a few bad reviews.

Instead, take a look at these to see what the complaints were. You’ll find that in most cases, they’re not anything to worry about and it’s just a case of nothing satisfying these people.

4. No BBB Complaints

While in some cases, you shouldn’t take negative reviews too seriously on review sites, you should take those you find on the BBB’s site very seriously.

The Better Business Bureau is there to protect consumers like you, so avoid any roofing companies that aren’t registered on the site. A good company should have no existing complaints on the site either.

In fact, GAF Master Elite contractors need to have good ratings with the BBB to keep this prestigious certification. So if a roofing company claims to have this certification yet has a bad rating on the BBB, then that’s a red flag.

5. Local Work

Locally-owned businesses tend to offer much better services than big chain ones. This is because the owners and employees are from the area and genuinely cares about the community.

In addition, because they’re from the local area, they understand roofing needs a lot better. This means they’ll be able to recommend the proper solutions that take the Dallas weather and environment into account.

6. Warranties and Guarantees

Any roofer worth their salt should be confident in the services that they provide. A great way to see if they provide good work is to take a look at their warranties and guarantees.

Fantastic roofers will offer things like 5-year workmanship warranties on new roofs. They might even offer a 100% satisfaction guarantee!

A lack of these types of offerings can mean that your roof might quickly fall apart after the job.

7. Good Customer Service

Yes, a roofer should be fantastic at what they do. But that’s only one part of the equation. The other part should be excellent customer service.

You don’t want to work with someone who’s cold, abrasive, and doesn’t seem to listen to you. This is your house, after all, so you need to find someone who cares about the job as if it were their own home.

You might want to have a preliminary phone call with potential companies to get a feel for things. How do they greet you on the phone? Do they seem friendly and helpful, or do they seem pushy?

Go with your gut feeling here, as you shouldn’t hire a roofing company that you’re not 100% comfortable with.

Hire the Best Roofing Companies in Dallas

Now you know what to look for when you’re searching for roofing companies in Dallas.

Let us save you some time and effort: look no further than Najars Roofing. We’re a family-owned and operated roofing company that serves both the Dallas and Fort Worth areas.

Not only do we have decades of experience, but we’ll be there for you every step of the way. We’ll even meet with your insurance adjuster to make sure the agreement is a fair one for you.

So if you want to work with roofing contractors that offer excellent service and competitive prices, then get a free estimate from us now. You have our word that we’ll be in constant communication with you for the entire job!